Linda's Pet Haven

Margaret N.

Reviews
Written: 1

5.0

I don't know what happened with the previous customer,"Bill C.",....but my service was excellent. Sometimes people just have a bad day I guess. I wanted to take my Bichon Frise there for the first time and saw the negative review and asked them about it. I research new places when I need a service to fit my budget and needs and they were in a 2nd place rating.They reassured me that there was some kind of misunderstanding and that they were unaware of the negative review, but they used to be in first place until that one review. I decided to take a chance and I am glad. I had bathed and brushed the matted fur from my dog last week and thought I had done a fairly decent job.....but after she was bathed and groomed at Pet Haven, I am a believer now. She isn't the same dog, she smells great, and is beautiful! As a matter of fact, I thought the dog I had rescued two weeks ago must be a mix because she didn't look like a typical Bichon Frise...she had been neglected because her previous owner had taken ill. But, now, after they cleaned her up and gave her a minimal cut, I see the obvious Bichon traits. The staff was very courteous and laid back but professional. The the price was very reasonable at 41 dollars. I definitely will budget more visits for the future. My dog seemed to enjoy it as well. They are less than ten minutes from me, but I would go farther for good customer service, which I find hard to get these days. I don't normally write customer reviews, this was my first trip to a groomer, and I am glad I made the right choice. I hope my review will put them back in first place where they belong. Thanks ladies!

BillC

Reviews
Written: 1

1.0

Terrible Service on 3/16/12 I will never take another animal here.