Job Responsibilities:

•Assist claimants with resolving their needs / locating appropriate refunds

•Coordinate mail and all incoming and outgoing deliveries

•Distribute incoming letters, forms, emails, faxes and delivery status of outgoing faxes

•Other clerical duties as assigned



Qualifications

•Excellent phone presence, language, grammar and communication skills

•Intermediate knowledge of basic computer skills

•Initiative, planning, execution and follow-through skills

•Customer/client service oriented